1. About the purchase
--You can buy it online or contact us to buy, and If you buy more than 3 products, you can contact us for a discount.
2. About Tax
-- Our prices do NOT include any customs fee or tax. Buyer is responsible for the taxes charged by his/her country. If you need any document or invoice to clearance, please contact to us any time.
3. About Delivery
--Generally, we will deliver the goods within 3 working days, the shipping time depends on your country of residence, depending on your country's customs! and usually expect to reach you in 7-20 days.
if out of delivery times, have not received merchandise, please contact us and we will solve the problem the first time!
4. Some products you can't find in our website.
--Our online market began in 2021 and we are still adding products. Please contact us for the products you want.
5. About Solutions
--We have rich experience in optical fiber network construction and product supporting. We are committed to providing customers with correct and reliable solutions. Any help you need, pls do not hesitate to contact us.
6. About Technical Support
--Our engineer have been with fiber optic equipments more than 11 years. We have rich experience to provide you with efficient and convenient service, online technical guidance or offline maintenance, in order to reduce your loss in the event of equipment failure, including interruption of work, equipment maintenance time, cost, etc.
7. About OEM
--We have our owe factory can support you OEM for some products, We will provide you with the most cost-effective and reliable products. Any requirements, pls free to contact us.
8. About Warranty
--Our Warranty depends on the product. Each product has a clear warranty period. During the warranty period, we can provide you with free replacement products and damaged parts. However, if the product needs to be sent back, you should bear the shipping cost. Thank you for your cooperation.